So I have an unique issue that I haven't been able to resolve and have tried other forums in the past. My computer comes with Beats audio surround, and even though the speakers within my PC are honestly awesome...I got "bass" speakers to plug into the "Sub" port in the back of my all-in-one over a year ago to add to the bass in the music I listen to. I had no problems at all...basically I could hear music through the speakers built into my monitor alongside the sub and speakers I had plugged into the back externally. My sound experience up until my current issue was awesome!!
A couple months back I had to unplug my computer and move it to a different outlet in my apartment. I did shut off and disconnect everything, and then reconnect and plug everything back in before turning my computer on. Ever since I moved my computer and all my other equipment with it (literally 10 feet) to a different outlet I CANNOT get the "sub" port in the back of my monitor to work.
I have troubleshot this issue a ton. First thing I did was check all my wiring, make sure everything was plugged in and on and connected. No issues stemming from that. I went into settings and tried to troubleshoot my audio to see if that would fix the issue...it didn't.Right now the only way I can listen to my external sub/speakers is by having them plugged into my headphone jack on the left side of my monitor,...but as you can imagine this makes it so the sound comes solely through my external speakers and not through my internal speakers..meaning I have to choose between my sub/speakers or my monitor for sound. SInce I'm a gamer this can be a bit annoying. I do have a usb headset, but even still it would be nice to not have to choose between my speakers.
I am not honestly sure how much of this has to do with Windows 10 (when I bought this PC it was a 8.1 and I upgraded when 10 first came out and was free), or if it could be hardware/driver related. So far it seems that anyone that has tried to help me has not even understood what I mean by "sub" input jack in the back of my monitor. I don't know what to properly call it. It is simply labeled "SUB" and it's where I used to have my sub plugged in with a standard audio jack.
I know this is a wordy forum posting, I just want to be as concise as I can. I know it's a long shot, where I am no longer under warranty I'm limited with what I can affordably do to fix this issue. I'm really hoping someone might understand what I'm talking about and is willing to guide me through any other ways to troubleshoot this issue. I have spent hours troubleshooting with no luck so far. I would greatly appreciate any help at all.