Hi, This question is related to a HP ENVY Recline 23-k100xt TouchSmart All-in-One Desktop PC running Windows 8.1, 64 bit. The PC has built in Beats speakers and an output jack for a sub woofer. Without the subwoofer connected all sounds produce including system sounds and sounds produced by software such as Quicken. When I connect the subwoofer certain sounds no longer produce, e.g., sounds produced by Quicken, and the Num Lock/Cap Lock system sounds. Music and movies sound terrific with the subwoofer connected. When I disconnect the subwoofer all sounds immediately return. I am hoping there is a setting or some other simple solution to have all sounds produce with the subwoofer connected. This issue has been occurring since day 1 with this PC and I am not receiving any error messages. I am using an Energy ESW-M6 subwoofer connected with a 3.5mm stereo audio cable to the subwoofer output jack on the PC. Thanks for your help!
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