The sound has stopped working on my 5mth old PC - error message says 'No Audio Output Device is installed'.
Windows device manager doesn't show the Integrated IDT 92HD73E Audio at all.
Retailer has suggested trying re-installing the device driver but I have done this from the HP website and get the error message 'Your system does not meet the minimum requirements for this update. Update has been cancelled (9996)'
Retailer has suggested the next step is a factory re-set but I'm reluctant to do that if there is anything else I can try first, as I know it will take me ages to re-install software etc (I'm not very techie)
Any suggestions?