I am using an 810-230qe Phoenix Envy with WIndows 8.1 Pro. I am unable to hear sound from the front headphone jack or the rear audio jack. Speakers also do not work from the rear jack. I have an HDMI cable connected to my monitor, however, I went into the NVIDA controls and disabled sound for that.
I have uninstalled the driver and then reinstalled. No luck with either jack. Headphones work in all other devices. I have even tried different headphones. This is a new computer, just a few days old and this is the first time I tried to use sound.
Any ideas?