Hi...
HP p6620F
Windows 7
For my job, I must attend meetings in Adobe Connect using sound and mic. I'm using a Microsoft Lifechat headset/mic. My sound & mic began to fail & problem was resolved only by rebooting my computer. The fix would last a few hours at first, but began to last for only about an hour. I"m a work at home customer service agent, and I rely on my mic & sound. I'm having no problems at this point with sound when not working--such as listening to music or watching/hearing YouTube videos.
My supervisors insist that my soundcard needs replacing, but I don't have one; mine is integrated into the motherboard, apparently. I have a backup computer which I worked off of for 2 days with my current headset, and it worked fine. It's the family computer and I must get my work computer up to par.
How can I fix this without buying a new motherboard???
Thanks in advance.
TJ