HP Pavilion dv7 Notebook PC used to play blu-ray discs. it had been a while since i have tried to play one and my computer has, no doubt, updated countless times since.
when i load a blu-ray disc the HP DVD player starts, and there is a black screen which says 'loading' and to press play. pressing play does not start the disc. it used to ask me if i wanted to check for updates, but selecting 'yes' never seemed to find any, and selecting 'no' just brought you back to the same place.
i have tried downloading the sp50935 DVD update to fix the problem, but when installing i get a message that says the 'install has been stopped due to an unsupported operating system' (to that effect), but i use Windows 7 Home Premium 64-bit Service Pack 1, the same that came installed when purchased.
what can i do to fix this?
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HP Pavilion dv7 Notebook PC won't play blu-ray anymore
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