This message is for Dunidar (HP Support) or anyone else. I recently updated my HP Pavilion g7 notebook PC (Model # G7-224ous) from Windows 8 to Windows 8.1. All was working fine with my 32 inch Toshiba monitor when using Windows 8.1. I finally upgraded to Windows 8.1 and now I cannot access my monitor at all. When the VGA cable is pluged my laptop monitor goes blank along with the 32 inch monitor. All was working fine until Windows 8.1.
I am using the VGA connection on the side of my laptop. I don't know what to do. Can anyone assist.