Hello,
After sending my HP Pavillion 500-314 in to the repair technicians and them sending it back because no issues were found. The audio stopped working again. I figured out that the audio will not work if my desktop's power cord is plugged in for more than about 12 hours.
I tested this last night. I completely unpulgged everything from the tower and plugged it back in this morning, and the sound is working fine.
Now this is a temporary fix and will not be doing it for the rest of my computer's. Does anyone have any idea what might be causing this.
I have done all of the trouble shooting steps for the no audio problems three times and they do not work. I have factory restarted it twice as well.
Thank you
Derek