Hooking up to a Dell Inspiron 3847 which has a hdmi output - using a dvdi-d to hdmi cable for the hookup. Monitor is a refurb, bought about 6 weeks ago, but just installed last week.
When first installed, did not have a dvdi-d cable, just a single, but I got a picture just at lower than native res. running a dual monitor set up with the other monitor using the vga connectors. After an update, the computer prompted a restart - during the boot time, the other monitor had a black screen with a white dell logo, but the hp had a white screen with a black logo. Once windows had loaded, the hp was not recognized by the computer.
Then uninstalled a program, did a restart and then during the boot time both monitors had a black screen with a white dell logo and both monitors worked for a couple days. Then made a change to security software, restart, back to the hp w/ the white screen/black logo and would not work when windows loaded.
Dell tech support thinks it's a mother board problem, but since there's not a windows 8.1 driver, I'm wondering if this monitor is compatible? Any other ideas?
Thanks!