I am running Windows 8.1 and can get sound from USB. I had Aztec speakers that produced no sound and purchased Logitech speakers that do not work. I have tried using the light green jack on the back of the computer and the headphone jack on the front. There was sound and then no sound at all. Headphones work sometimes. I have Magicjack bbut that has not affected sound in the past. My desktop PC is HP500-054. I recently loaded iTunes but no songs produced sound. I have tried many methods to include f6/f8. Can you help me? When I select the speaker on the desktop it shows sound and an icon for a handset.
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