I have a 110-311-A desktop computer - product J1E18AA#ABG that does not seem to work on internal speakers.
I can get the sound through external speakers & a headsets. If these are disconnected theres no sound. I go into the control panel > sound & press the test keys to hear it, an error comes up saying i need to connect the speakers or headset or saying they are not detected. No cds will play either, the message keeps asking to plug the speakers in.
Can you please help with the settings in realtek etc. I have updated the drivers but they were all up to date. It is just not working.
Sound/audio installed is: Integrated Realtek ALC662.
Thanks for your help