I recently update my Cyberlink software to Power DVD 14 Ultra. Was playing Blu Ray discs fine and then suddenly stopped loading and playing. I contacted Cyberlink support and this is what they replied>
"In regards to your concern, after analyzing the DxDiag.txt I've found that the Display Devices are not updated since 3/10/2010, and the Sound Devices since 9/7/2010.
Please update your VGA/Sound card driver. You may contact your VGA/Sound card manufacturer or the computer manufacturer to get the latest drivers."
I checked all the drivers and all the tests said they were up to date. How do i update my video/graphics card so I can play Blu rays again?
Jason