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DVD/CD RW GT20L SATA can't READ / EJECT anymore

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Full name of device:

DVD/CD RW (HL-DT-STDVDRAM) GT20L SATA

 

Used with:

- Windows 7

- HP Pavilion All-in-One MS200

 

Controller:

provider: Microsoft

version: 6.1.7601.17514

date: 21/06/2006

 

The PROBLEM:

After working for about 3 years only... the DVD reader stopped working about 1 year ago now...

I have used an external drive in the meantime but would like to take some time finally to solve this issue.

 

In Windows Explorer, in "Properties" for the DVD RW it says the "device works properly" (or equivalent in Spanish).

 

BUT ITunes does not see the CD when I insert it, and when I do, the CD stays blocked until randomly, one day, the DVDRW starts making some noise (like trying to read it) a day, a week, a month later (I mean it really looks random), and then if I press the eject button it will finally eject...

 

Am really no computer expert, but to me it looks like it should come from software, since sometimes the DVD RW "responds", and it was not used a long time to justify its breaking down...

 

 


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