My Pavilion 25xi has the message "power button lock out" and we have tried holding it for 10 seconds (hard with a swipe button). We have also disconnected the power for 30 sec and then reconnected. All these to no avail. It also id prone to turning itself off and when the screen is reset, there are no icons and none of the programs on the task bar are able to be opened. This means turning the who;le computer on and off, thus losing any work on the computer that was in process. Help!
↧