I'm having a problem with my 2 month onld Envy 23 IPS LED monitor. It won't dispaly. The power does turn on. Occasionally it will display a small area at the top indicating it's searching for a signal on HDMI1, HDMI2 or VGA. Plugging in either HDMI1 or VGA with different computers and cables does not result in an image display. Occasionally on boot up of a PC plugged into the Monitor there wll be a brief flash of the PC screen image before it goes dark again. The monitor seems to detect a PC connection because it will go to sleep after you turn off the PC.
I know it's not the PC because I have tried multiple and they all work with other monitors. I've also tried different cables with work with other monitors.
Occasionally I'm able to get the monitor menu up but not always. Often pressing the menu or input buttons will not result in any display. I was able to get the menu up one time and select the factory rest but this did not change the behavior.
The last time I was able to get the monitor to work I noticed the left size of the screen was very dim while the right side was brighter and I could see images on the screen - almost like the light on the left side was off.
This seems like a loose connection somewhere internal to the monitor.
I am just checking to see if anyone else has seen this behavior or has other suggestions?
If not I'll send it to HP support. But when I try to get support for this Monitor all of the product links the HP Support web site result in broken links with Server Not Found errors. So next attempt is to call HP support but that number is hard to find. If anyone has it please let me know.
Regards,
TW