I have a HP 2310e monitor and I have always connected to this monitor from a windows 7 laptop that used a hdmi to DVI adaptor, with the DVI then connecting onto the monitor. Recently I bought a new laptop that runs windows 8.1 operating system and the monitor can no longer connect. I am still using the same hdmi to DVI adaptor setup. When I connect to the monitor, the monitor screen turns on but cannot detect an input, similarly the laptop switches from 3200 x 1800 to 1920 x 1080 screen resolution but when I open display settings in control panel it cannot detect a monitor.
I have tried connected my new laptop directly using a hdmi cable, to no avail. I am sure that the laptop hdmi port works as I am able to connect to my TV.