I just did a recovery of my computer using the disks from HP. After installing all the up dates I found my sound isn't working so I went to drivers and support. I tries to download a driver for audio but can't I keep getting this message
Windows features
An app on your PC needs the following features.
Collecting feature status
install this feature but it is in a dull print not dark as the others are.
Skip this installation is in bold print with this also your app might not work correctly without this feature. I click on this and it closes the box. I tried to download another item and got the same message. So I'm at a loss what to do to fix this problem. I would appreciate any help possible thank you lee
My computer is an HP p-7-1236s it came with windows 7 and I updated it to windows 8.1