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HP elite 800 G1 Tower HAS NO SOUND

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Hi Team,

 

My pc info is:

 

Manufacture: Hewlett-Packard

Model: HP Elite 800 G1 Tower

System Type: 64-bit Operating System

Operating System: Windows 7 Professional

 

Problem

 

It is brand new and it has no sound. The audio drivers has already installed and the mute icon is disabled. I have checked the control panel  settings and are ok. I also update the existing drivers from My Computer -> Manage and I reinstall the audio drivers which i found in the following link http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5387468&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dvc_124266_1%257CswEnvOID%253D4059%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

 

I don't know what else can i do to resolve this problem. May i try registry settings or download a codec?

 

Please help me.


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