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hp pavilion slimline desktop s5716f

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:womansad:i recently purchased a pandigital novel 7" ereader.  i have downloaded music and movie videos.  i have been trying to copy my videos from my hp pavilion slimline s5716f desktop to my pandigital novel.  they appear on my pandigital but i am unable to see any picture.  i can hear the sounds.  the message come up :

 

VIDEO FORMAT IS NOT SUPPORTED, PLEASE CONVERT TO 640X480 OR SMALLER

 

1- MPEG4 - SIMPLE PROFILE

2- H.264  - BASELINE PROFILE

 

PLEASE HELP ME, I AM GOING CRAZY


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