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hp pavilion elite e9140f pc unable to remove media smart dvd to upgrade blu ray dvd

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My hp Pavilion Elite e9140f pc will not play any blu-ray dvd's. 

 

Prompted to install upgrade, Cyberlink DVD.  Then asked to remove the Media Smart DVD. 

 

In attempting to do so,  an error comes up " Media Smart DVD definitation  file lost.

 

Media Smart DVD can not be removed with this error 

 

Anyone with suggestions will be greatly appreciated.

 

Thanks

 


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