Hi,
I just purchased a HP Pavilion Slimline 400-224 two days ago and the internal sound system doesn't work. There's a red x icon on the speaker icon.
I plugged up headphones to the headphone port in the front of the tower and I the sound worked. However, there's no sound when I unplug the headhpones.
Is this the way it's supposed to be?
1. Product Name and Number
Pavilion Slimline 400-224
2. Operating System installed (if applicable
Windows 8.1
3. Error message (if any)
The peripheral does not appear to be plugged in. Check your connections.
4. Any software/hardware changes made to your system before the issue occurred
None. Nothing is installed or changed. I bought the computer two days ago, opened it a couple of hours ago and the internal sound system is not working.
Please advise.