HP Envy Phoenix 810 with Envy 27 monitor with built in speaker in monitor and beats audio. The computer is less than year old and the sound always worked until about 2 weeks ago. SOmetimes it will work after rebooting and most the time it won't. If you click on the speaker on task bar it shows there is sound by the green bar graph moving but there is none. I called tech support and they took over control and checked things and said must be hardware issue and you need to send in computer. I dont want to send in my computer. I figure it is just something simple and can be fixed here at home. I paid for the in home service but they won't send anyone here since they think it is hardware. Any suggestions? My computer is too new and I don't want to be shipping it and gettting abused already by rough handling during shipping.
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