I purchased a Pavilion 27xi monitor from the HP Shopping site in October 2014 and purchased an additional 27xi to be used in a dual monitor setup. I received the new monitor this week. The newer monitor does not match the color/white of my existing monitor. When I move a white rectangle so it displays on each monitor, on the new monitor it appears as greenish gray instead of the white of the older monitor. I have done the factory resets, switched display adapter outputs (NVIDIA GeForce 9800 GT), tried one monitor at a time on either adapter output. All with no change in the behavior of the new monitor. The internal setup/control menus of the monitors differ in content and style/color.
Older monitor info: S/N 3CM4170J14, manuf: April 2014, Rev: RIM111
New monitor info: S/N 3CM25108SR, manuf: Dec 2014, Rev: RIM232
I have talked with HP "support" and one person thought it was because of the revision level difference.
I want the display quality of the older monitor, Rev: RIM111. If the monitor difference is because of the revision level, can the newer monitor be put at the RIM111 level. I tried to purchase a monitor with the RIM111 level and was told by HP Shopping that they do not have any at that level. I this a firm level that can be changed? If so how do I accomplish that?