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  • 10/26/15--13:46: not working
  • This monitor no longer works and I have no idea how to access my data.  The computer is Pavilion Elite m9200Z.  Was told by HP tech no monitor exists any longer for this computer.  HELP!!

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     I've been having my Intel graphics driver crash on me constantly while playing games recently. When I try to update my driver via the HP website, the driver download page responds with a 404 error. I have also been unable to download the driver with the HP Support Assistant program as well. When I use the program to download the driver, it responds as if the file does not exist on the server that it is connecting to. My question is, am I doing something wrong, or is there an error in the website? Thank you for your help!

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    I updated some drivers, sound from speakers are working but when I plug into front port jack it does not mute speakers and play in headset I use.  Worked fine before updating. 

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  • 10/27/15--02:25: Speakers don't work - HELP
  • I recently purchased an All-In-One Pavilion computer. I carried out the install as instructed by the device and everything works perfectly fine, apart from the speakers.


    I have checked my devices and i can see that as a default my computer has "RealTek HIgh Definition Audio" speakers and they are the only speakers installed. These are set as the default audio device however i am still unable to get any sound from my computer. I have tried several differnet websites to see if it was a website issue but nothing. Even the standard system sounds i am unable to hear.


    Can you some one please help me resolve this issue? 

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  • 10/27/15--04:19: Mute Button LED not working
  • hello im using hp envy 4-1046 tx

    im having problem with my mute button led.

    the button works properly but the Led indicator in it is not lightning so plz help me how do i rsolve this problem!!

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    I recently purchased and am slowly setting up this Pavilion Desktop 550-047c (but am using old monitor). I wanted to look at video but the only sound I get is via headphones. I am not sure if I need to get a new monitor that plays sound, and if so what do I look for. It appears that some monitors are just that, no speakers. I do plan to eventually upgrade the monitor but would hate to purchase one that does not play sound.


    Device Manager shows Intel Display Audio and Realtek High Definition Audio (as well as usb for headphones)


    OR...should my desktop play sound now? It's been so long since I set up a new computer and the technology has changed so much. I thought old computers used to play sound.



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  • 10/27/15--07:45: Computer won't turn on
  • When turning on my pc the monitor button breifly fashed green and RGB GEEN INGANGSSIGNAAL! will appear on screen and then the monitor will turn black and the button will turn orange all while the computer its self will be making starting up noise.

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  • 10/24/15--17:54: The sound is no natural
  • The sound no is natural.

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  • 10/27/15--13:54: auto play
  • bought w10 pc cz5392b18    hp envy desktop pc phoenix 810-150 ea uk       putting any cd dvds softwere cd or dvds and w10 auto play box dosnt come up on screen  but i can see the drive showing up in file exployer sometimes if i put music cd in it will sometimes show up in windows media player or cyberlink softwere to play  been on to hp today there tec took control off the computer they say drive is ok ,they think its w10 softwere and are getting back to me within next few days they took all info off pc  etc has any one had this problem on new hp computers with w10 and do they know off a fix this is 2 nd new computer in last week from hp uk  1st one they said the drive is dead ,on other updated computer i own w8 to w10 upgrades are ok its just the new computer that is a problem  any one out there know off a fix tryed in device manager deleting rebooting pc  tryed trouble shooter  both dint work on fixing it 

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  • 10/27/15--14:27: windowa 7 to windows 10
  • i op graded from windows7 every thing was fine then i went to windows 10 lost all audio have hell of a time playing cd/dvd should i go back to windows7 i screwed up and didnt back up before i went to windows7 i would have to go get a hole new disc that cost money i have tech support but they tell me ill have to wait tell micro soft comes up with a driver for it all of this amounts to money i dont really want to spend tech says i could wait for 2 to 6 months                                                                                                                                                                                                                                                                                            SOME BODY PLEASE TELL ME YOU HAVE SOME KIND OF SOLUTION

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    I have a HP 500-164 desktop i want to upgrade. 

    Looking at getting these components for it, but its been a long time since I last did anything with a pc so wanted to run this by you tech savy pc builders/knowledge holders. Already upgraded to windows 10 if that matters any.               

    Thanks in advance for the help/advice

    Also would the low profile graphics card still work even if its not in a low profile desktop case?

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    I purchased and am slowly setting up this Pavilion Desktop 550-047c but am using old monitor. The only sound I get is via headphones. Do I need to get a new monitor with HDMI for sound? I plan to eventually upgrade the monitor but want to ensure that getting a monitor would solve my sound problem. If I need a new monitor, what should I look for?


    My Device Manager shows Intel Display Audio and Realtek High Definition Audio (as well as usb for headphones)

  there anything I can do to get sound via the desktop now?



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  • 10/28/15--12:11: No sound
  • Hi,


    I have a problem i can't get fixed...

    this computer is 3 weeks old.

    Yesterday 10/27/15 there was no problem, when i shut down, my systeem installed some updates.

    Today i start up my system and there was no sound!

    My system does not recognize  any speakers/headset  (front and back connections) and my system

    automatic chooses  S/PDIF.


    I did everything to fix it, but without any succes.

    Uninstalling, re-installing, updating drives, others speakers/headstes etc...


    Please help

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    I have just purchased new HPENVY Recline 23-k470na 23" Touchscreen All-in-One PC , and the resolution is extremely poor. I have chekced and it is not the setting with is at the recommended full resolution.  All images are extremely pixellated to the point it is not usable. Please advise how i can get this resolved?

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    I bought this pc mostly because it was cheap but also had built-in dual monitor support, VGA and DVI-D.

    The VGA port works perfect with a Sony SDM-S81monitor but when I plug in a DVI-D to VGA adapter to the DVI-D, then plug in the VGA cord from a Dell E171FPb. it just shows the self test screen.

    Both work when plugged into the VGA but the DVI-D doesn't seem to work at all.

    Anyone have any answers for this problem?

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  • 10/28/15--20:31: cortana cant hear me
  • cortana cant hear me

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    Hi Everyone,


    I have a HP Pro 3130 SFF Computer which features both onboard graphics (VGA & DVI) as well as a PCI-E graphics card.


    Whenever I take the PCI-E graphics card out of the computer with the intention of using the onboard VGA connection not only is nothing displayed on the screen but I also get BIOS beeping.


    Furthermore if I look at the BIOS settings for 'Initial Video Display' there is only one option 'PCI-E', with no option for 'Onboard' available.


    Here is a link to the specific components inside my system -



    Is this an issue with the BIOS (in which case maybe I can upgrade!) or do I need a different processor to utilize the onboard graphics connections?


    Any help here will be greatly appreciated.


    Kind Regards,



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  • 10/29/15--03:00: Second Monitor Not Working
  • Hi,


    I have just purchased a HP280 PC and have attempted to connect it to my existing HP W2072a monitors. I have moved across my graphics card from the old PC and am connecting the monitors through their VGA outputs.


    The monitor that I have connected into the graphics card is fully operational but my PC isn't able to detect the monitor which is connected to the motherboard itself (again using the VGA port).


    The monitor is telling me that there is no signal and I have tried to 'detect' the second monitor through the display settings on screen without luck.


    Any help would be much appreciated - thank you!

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    Hello Everyone,


    So I recently installed windows 10, but I actually have some products that are not supported, so I decided to go back to

    windows 7. Unfortunately it would not allow me to go back, so I had to do a manual install of 7. No biggy, since I have a key.

    Anyway, I have had no issues up until the video driver, I have used every driver for this model on the driver page, and even tried the intel hd driver directly from Intel, and everytime I load HP or Intel it either says its not compatiable, or it gives a BSOD.


    I thought my video was going bad, so I reinstalled windows 10, and found that it loaded its video driver. So right now I am very confused, it looks like I am not getting the right driver for windows 7, but im not sure how to tell which one is the correct driver to download for 7?

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    I bought the HP ENVY 27" RECLIE ALL IN ONE K450NJ computer.


    The amazing machine has a designated jack for subwoofer but …

    Where I can buy the " hp pulse subwoofer" ??

    I couldn't find it on the net or in the stores in my country, its seems that it is out of the market for a long time...

    What are the alternatives for it? 

    What other subwoofer I can use in the designated subwoofer jack? 

    I tried to connect the 2.1 creative subwoofer and speakers into this jack and all the sounds in the computer went off …it only came back after restarting the computer)

    ( it only works on the speakers/microphone jack )

    So what subwoofer to use?  Where to buy? Are there special specs I need to look for in the subwoofer? (Special jack? amplified sub? only sub with no speakers connected to it?)

    Waiting for your advice




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