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Desktop Audio topics

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    I have two identical HP Envy h8-1534 desktop computers each with 5.1 surround sound speakers. After upgrading to Windows 10 there is no sound coming from the speakers on either computer.  When I configure the speakers to 5.1 and click the test button the test tones sound clearly from all five speakers. However when I test individual system sounds from the sounds tab no sound comes from the speakers.  Web based videos and iTunes also produce no sound.  If I plug headphones into the headphone jack on top of the computer I can clearly hear sound from the headphones. I have tried updating the driver, uninstalling/reinstalling it and used the troubleshooting tools.  Nothing is working.  On HP’s support website choosing Windows 10 as an operating system even isn’t an option for this product.  While I like some of the features on Windows 10 not having any sound from either of my computers is bothersome. Any help would be appreciated.


    Both systems are as follows:


    Version 10.0.10586 Build 10586

    Other OS Description     Not Available

    OS Manufacturer             Microsoft Corporation

    System Name    HAL12

    System Manufacturer    Hewlett-Packard

    System Model   h8-1534

    System Type      x64-based PC

    System SKU        H2N64AA#ABA

    Processor            AMD FX(tm)-6200 Six-Core Processor, 3800 Mhz, 3 Core(s), 6 Logical Processor(s)

    BIOS Version/Date          AMI v8.09, 10/30/2012

    SMBIOS Version               2.7

    Embedded Controller Version    255.255

    BIOS Mode         UEFI

    BaseBoard Manufacturer             Gigabyte

    BaseBoard Model            Not Available

    BaseBoard Name             Base Board

    Platform Role    Desktop

    Secure Boot State            On

    PCR7 Configuration         Binding Not Possible

    Windows Directory         C:\WINDOWS

    System Directory             C:\WINDOWS\system32

    Boot Device        \Device\HarddiskVolume2

    Locale   United States

    Hardware Abstraction Layer        Version = "10.0.10586.0"

    User Name         HAL12\Bruce

    Time Zone           Central Standard Time

    Installed Physical Memory (RAM)             10.0 GB

    Total Physical Memory  9.80 GB

    Available Physical Memory          7.27 GB

    Total Virtual Memory     10.2 GB

    Available Virtual Memory             7.47 GB

    Page File Space 400 MB

    Page File              C:\pagefile.sys

    Hyper-V - VM Monitor Mode Extensions              Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware      No

    Hyper-V - Data Execution Protection       Yes

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  • 12/24/15--12:35: Omni 27 HDMI IN
  • I recently upgraded to windows 10, but I have now got an xbox


    I wanted to use the Omni's display for it, but video input is fine (from the HDMI port) but sound is not working


    I have tried to download the drivers again, but there aren't any for windows 10. When I try using a windows 7/8 driver from  the HP website, i get the error message when installing: "(9998) Your operating system does not meet the minimum requirements"


    I would be grateful if someone could help me out, or provide me with a driver

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    Worked prior to Win 10 upgrade.  Driver issue?

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  • 12/25/15--01:09: Sound adjustment
  • Just bought a B&O equiped desk top (23-q105na)


    advertised as "

    A truly powerful audio experience

    HP with Audio by B&O PLAY delivers the rich, authentic audio experience that immerses you so deeply in your music"


    But when i go to adjust this B&O set up i get a cheap realtek sound system with no base or treble adjust with realtek speakers etc.


    How do i access the B&O audio ?

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    The audio for the hp w1907 monitor is not working.

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    I just bought a new HP Envy Desktop 750-177c with Windows 10 and I don't have any sound and Cortana can't hear me. Do I need to buy speakers and a microphone?

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  • 12/25/15--20:24: Speakers on new hp desktop
  • New computer only set up today, sound only plays through headphones. Does this model require additional speakers? I've updated the RealTek driver but still show a red X over the sound icon in system tray that says "no speakers or headphones are plugged in". Thanks in advance for any help!

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  • 12/26/15--07:07: no sound pavilion 23
  • I have no sound on my HP Pavilion 23. I have tried to


    Open windows Control Panel, open Windows Update, select 'View update history' in the left hand pane and then select 'Installed updates' link in the following window.  Locate update KB2962407, right click it and select Uninstall- however there was no update located.


    In Control Panel- I uninstalled Relatek HD Audio and re-booted however, no success.


    Any help would be appreciated

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  • 12/27/15--08:46: no sound in windows 10
  • AMD a8-7600 Radeon R7 10 compute cores 4c+6g


    AMD radeon R7 graphics 15.300.1025.1001 (12/4/2015)


    AMD High def audio device  atihdwt6.sys

    idt high def audio codec stwrt64.sys 6.10.6504.0


    no sound from speakers, computer senses speaker plugged into rear plug, green bars light up on "test" but no sound comes out


    Thanks for any heklp

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    I updated my Window 7 based desktop to Windows 10 and everything seems to work with the except of the Beats Audio panel.   I cannot select any buttons, adjust the volume or change the equalizer settings.    


    I updated the IDT High Definition Audio Driver to the latest  version  (from 2012 to the 2013 version).    There doesn't seem to be an update for the Beats end of things.


    I don't particularly care of the  Beats panel works but there doesn't seem to be any other way of adjusting the frequency aspects of the sound (i.e. no equalizer).   Usually the built in audio has some way of adjusting things but looks like Beats disabled it.    From the control panel,  Beats isn't something you can remove. 


    Any ideas?

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    After upgrading to Win 8.1, I moved on to Win 10. With some difficulties, I managed to get the computer up and runing. Actually, it worked just fien. Better than ever. Unfortunately, the internal microfon is not working. The speakers works fine.


    I have now tried 'everything', more or less:

    * To replace new harddisc with old win 8.1 hardisc in order to control internal wire connection to mic. No problem with the wire.

    * To look for wrong settings of course. Right clicked on speaker icon etc. There is no indications of any connection. Nor with an external headset.

    * To intall Microsoft genetic driver - did not help


    I have also tried several times to install latest driver from SoundMAX and from Realtec. Even though they should be competible with win10 they will not install - error 9998.


    Now I'm hoping for some help from this community. In advance thank you. 




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  • 12/27/15--12:36: Audio doesn't work!
  • Hello, 


    the audio does NOT work. I have already tried to find new drivers but the pc is telling me that it is installed the most recent version of the driver. But the audio does notwork and I am really angry about that. 

    How can I fix it? Do I have to change the audio hardware?

    many thanks. 


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    los altavoces de mi presario c700 se oyen mal ayuda todo essto es reciente

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    I connect my DVI-D to HDMI Cable, from my pc to my TV (LG). My pc has sound, but there is no sound out of the TV. Could someone tell me what is wrong.

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    Since Windows 10 installation a few months ago, I haven't been able to use an external subwoofer. When the sub is not plugged in, the integrated speakers work fine, but as soon as I plug in the sub, the integrated speakers turn off and I don't get sound out of the sub either. I've tried uninstalling all the audio drivers and restarting for a fresh install, but it doesn't seem to help. I believe the issue has something to do with the fact that when I go to the properties window for the device (Control Panel > Hardware and Sound > Manage Audio Devices, click properties for default device), the "Jack Information" says "L R [dot] Right Panel Analog Jack". Seems like this should say something about a center/sub jack?


    Product info: 


    HP ENVY Recline 23 TouchSmart All-in-One

    Product Number: E7N92AV#ABA

    • 4th Generation Intel(R) Core(TM) i5-4670T processor quad-core [2.3GHz, 6MB Shared Cache]
    • Nvidia GeForce GT730A
    • 8GB DDR3-1600MHz SODIMM[1 DIMM]
    • 256GB Solid state drive
    • 3-in-1 Memory Card Reader
    • Integrated Sound, Envy Audio; Beats Audio
    HP wireless keyboard and Mouse Kit
    HP WLAN 802.11 b/g/n MCard Bluetooth(R)(1x1)



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    I have no sound on my TV when I connect my 110-414 destop using the HDMI output. The only audio device installed is the Realtek High Definition Audio for playback. Can anyone help?

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  • 12/27/15--23:31: No sound
  • My HP laptop used to work perfectly and then i started having problems with Excel and I took it to a computer technician. I have since got it back and now my sound won't work at all.


    I downloaded a new driver and the sound worked. I turned the laptop off and now when I rebooted the sound is no longer working again. 



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  • 12/28/15--10:10: Audio suddenly not working
  • The audio plays in my laptop but without any sound. When I check in the settings it shows that the audio is playing but I can't hear even the Windows startup sound. Is it a problem with my laptop speakers or the settings?

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  • 12/29/15--21:18: mp3 cd's
  • I am interested in purchasing an audio MP3 cd. Will it play on subject computor or do I need special software in order to play this type of cd? Kindly help if you can. Many Thanks.


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  • 12/30/15--07:05: need fast help !!?
  • i have laptop 

    HP Pavilion g7-1211so Notebook PC 17.3"



    Sound Cards
    IDT High Definition Audio CODEC
    High Definition Audio Device
    Playback Devices
    Speakers and Headphones (IDT High Definition Audio CODEC) (default)
    Communications Headphones (IDT High Definition Audio CODEC)
    Recording Devices
    Internal Mic (IDT High Definition Audio CODEC) (default)
    External Mic (IDT High Definition Audio CODEC)
    Stereo Mix (IDT High Definition Audio CODEC)





    So problem is that when i plug-in headphone jack then the sound comes laptop speakers and headphones....

    when i trying set headphones as default then i cant doesnt shows no ERROR message nothing...


    in playback tab shows headphone works but dont have no sound and when i disable speaker cant do nothing on playback tab...


    i have tried reinstalled update buy wasnt helpfully.




    So i hope for help

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